FAQ

 You may place an order on our website. Follow these steps to place an order with us online:

  1. Add an item to your shopping cart by clicking the “Add to Cart” button on the item’s product page.
  2. Click on “Cart” found in the ‘my account’ tab in the menu.
  3. If your cart looks correct, click on “checkout” and follow the instructions until your order has been confirmed. You’ll know your order is complete when you see our Order Confirmation page with your order number.

Shipping is a standard $20 all over the world.

You may select our ‘Gift Box’ option at checkout for an additional cost. 
Your order will be delivered in a gift box with a bow and a card.

Deliveries can take anywhere between 2-3 weeks.

Please refer to our Returns & Exchange policy for information.

We accept payment via Paypal.

Nikki by Ranys loves to connect with its customers and is happy to answer any additional questions that you may have. While most commonly encountered questions can be answered by visiting our FAQ page, you can send us a message through our Contact Page if you have any additional inquiries.